CutPilot Privacy Policy
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This policy explains how the CutPilot iOS app handles information when you maintain haircut records, use optional processing, export documents or contact support.
1. Information you enter
CutPilot stores the information you choose to record, including client names, haircut preferences, optional external booking identifiers and pronouns; barber names and workspace settings; visit notes, tags and dates; references, photos and selected image regions; zone plans, client choices, confirmations, service changes, actual results, client feedback, templates and Repeat Cut Cards. An external booking identifier is a manually entered field, not a connection to a booking service.
These records may contain information about your clients. Obtain the permissions and other legal authority needed to record, photograph, process or share another person's information. Avoid entering personal information that is unnecessary for your haircut records.
2. Local storage
Records, imported images and processing results are saved in the app's local storage. The manual workflow works offline. CutPilot does not provide accounts, an app-operated cloud record database or record synchronization between devices.
Saved images are resized when necessary and re-encoded as JPEG images rather than retaining the imported image file and its original metadata. Cropping stores a selected region; the re-encoded image remains available locally. The app does not scan your photo library in the background or use facial recognition.
Local records and image files use iOS file protection. This does not guarantee that information can never be accessed or lost. Device and operating-system backup settings may include app data; CutPilot does not provide its own backup or restore service.
3. Permissions and selected files
- Camera: requested when you choose to take a reference, starting-state or final-result photo on a supported device.
- Photo library: requested when you choose to import a reference, starting-state, final-result or return-visit photo from Photos. You can allow selected photos (limited access) or full access. Either option lets you continue to the iOS photo picker. CutPilot copies only images you explicitly select into your records and does not scan your library in the background.
- Files: the system file picker imports an image you select.
- Microphone and speech recognition: requested when you start voice capture. English transcription uses Apple's on-device speech recognition when supported. The app does not save an audio recording or send audio to a remote speech service. You can edit and save the resulting text, or type notes instead.
You can manage photo-library, camera, microphone and speech permissions in iOS Settings. If photo-library access is denied, the app offers a shortcut to Settings; if access is restricted by the device, it displays an explanation. You can continue using manual entry, or import images from Files where offered. Changing photo-library permission does not remove images already copied into your records. CutPilot does not request location, contacts, notification, Bluetooth, health-data or advertising-tracking permissions.
4. Optional AI processing
Optional AI tools structure appearance requests and reference features, extract appearance-related words from screenshots, describe visible photo differences, and prepare record summaries. They use a third-party AI routing service and an OpenAI model. This processing requires a network connection.
Before a request, the app displays an upload confirmation for the selected sources. A request can include selected text, source labels and record identifiers, selected images or image regions, and instructions for the processing task. Client profile fields and private shop notes are not automatically attached. However, text or images you select may themselves contain names, faces or other personal information. Inspect the selected sources before approving an upload.
Approved content is sent over HTTPS to the routing service and passed to its model provider for processing. As with other internet requests, the receiving service can receive network information such as your IP address. No voice audio is included. The app can reuse validated results cached on your device, and you review generated content before using it in a record.
Third-party services apply their own processing, retention and security practices. CutPilot does not provide a control that guarantees deletion from those services, a particular server location, a fixed retention period, or exclusion from model training. If you do not want selected content processed remotely, use the manual tools without approving an upload.
5. PDF exports and external services
You can preview a PDF review, client copy or shop copy and choose a destination through the iOS share sheet. Exports can include client-identifying information, appearance details, dates, maps and, if selected, starting or final photos. Shop copies include additional production and service information. Private shop notes, reference images and source screenshots are excluded from PDF exports.
PDF files may be written to temporary storage for sharing. Recipients, storage destinations and other apps handle copies under their own policies. CutPilot cannot recall or delete copies you have shared. Links opened in an external browser are handled by that browser and the destination website.
6. Advertising, analytics and communication
The app contains no advertising, advertising tracking, analytics SDK or automatic crash-reporting integration. It does not provide social networking, public posting, user comments or in-app messaging. Local records are not a public profile or community feed.
If you email support, we receive the email address, message and attachments you send through the email service. We use this information to respond to your request. Do not include client photos or identifiable client records unless necessary and authorized. Contact us to request deletion of support correspondence, subject to applicable legal recordkeeping obligations.
7. Retention and deletion
Saved records remain locally until you delete them or remove the app's data. Confirmed plans and completed results are preserved within their visit records; some fields cannot be edited after confirmation or completion.
- Delete a client: open the client profile and select “Delete this profile.” This removes the profile and its visits, removes saved images no longer referenced by other records, and clears local processing cache files and temporary CutPilot PDF exports.
- Delete all records: in Settings, select “Delete all local records” and confirm. This clears clients, visits, Repeat Cut Cards and templates, removes unused stored images, and clears local processing cache files and temporary CutPilot PDF exports. Workspace preferences may remain.
- Individual images: where a record remains editable, removing a photo removes its association with that record. Unreferenced image files may remain until a client or all records are deleted.
Deletion does not remove original images from Photos or Files, operating-system backups, exported copies, support emails or information already sent to an external service. Removing the app using the iOS Delete App action removes its app data from that installation; offloading the app can retain data. Export needed records before deleting.
8. Children and client information
CutPilot is designed for professional haircut record keeping, not to solicit information directly from children. If your records concern a child, obtain any permission required from a parent or guardian before recording, photographing, uploading or sharing that child's information.
9. Policy changes and contact
Changes to this policy will be reflected in the date above. For privacy questions or requests concerning information you have sent to support, contact minming1992@163.com. Support does not have remote access to records stored only on your device; changes to those records must be made in the app.